About Us - Mission, Vision & Values - St. Mary's Hospital - Leonardtown, MD

St. Mary's Hospital, Leonardtown, Maryland. Providing Medical Services for the Southern Maryland Community of St. Mary's, Calvert and Charles Counties.

About Us - St. Mary's Hospital - Leonardtown, Maryland

St. Mary's Hospital is a full-service hospital which delivers state-of-the-art emergency, acute inpatient and outpatient care.

OUR MISSION
St. Mary's Hospital of Leonardtown, Maryland, is a community hospital that upholds its tradition of caring by continuously promoting, maintaining and improving health through education and service while assuring fiscal integrity.

OUR VISION
St. Mary's Hospital will be valued as an integral partner in the seamless Southern Maryland Healthcare Continuum. Respecting and being proactive in furthering the health of all in the community, the hospital will provide excellence in service and education. Its future will be built on welcoming change and innovation, today and tomorrow.

OUR VALUES

St. Mary's Hospital is a CARE with RESPECT hospital. Our CARE values are the foundation in which St. Mary's Hospital is based:

C - Customer Service Regardless
A - Actions Speak Louder than Words
R - Respect is the Golden Rule
E - Excellence in All we do

Accompanied with our RESPECT service standards:

R - Responsibility
E - Education/Information
S - Safety
P - Pride
E - Empathy
C - Courtesy
T - Teamwork

Our Commitment To CARE with RESPECT
When you visit St. Mary's Hospital, we want you to feel like a treasured guest. This is a time of physical and emotional need, and we are here for you. Not only will we meet your medical needs, but we'll offer you the dignity, comfort and support that you crave during trying times. To make your guest experience the best it can be, we've designed a new customer service program based on principles of the Disney Institute, a world-class provider of guest relations. Our program, CARE with RESPECT, is specially tailored to the healthcare field and to the specific needs and wants of our patients and our community. You'll feel this new program in the extra smile from your registration clerk, a comforting touch from your physician and a quiet respect from those who care for you. From the extra flourish on your meal tray to the kind consideration of your case manager, we'll work our magic to enhance your experience at St. Mary's Hospital.

The Board of Directors at St. Mary's Hospital is a volunteer body dedicated to fulfilling the mission, vision and values of the hospital. View the St. Mary's Hospital Annual Report.

The SMH Foundation is dedicated to providing a bright future for the hospital and the people it serves. The Foundation has created an endowment fund to insure the hospital's continued success for decades to come.

The St. Mary's Hospital Auxiliary is a dynamic volunteer group which participates in many fundraising activities for the hospital.

The hospital also has a Volunteer Program for those individuals who generously donate their time and talent to SMH.

Many members of the community have been instrumental in the building of the hospital's Giving Tree. This life-sized sculpture is located in the hospital near the visitors elevator. Gifts can be made in honor or memory of a loved one or friend, or to recognize the dedicated health professionals who care for you.